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David Costello

David Costello

As chief analytics officer, David Costello works closely with the product, consulting, data operations, and client services teams to ensure that Verscend’s proprietary analytics help our clients meet their business objectives and remain relevant in the industry. Prior to Verscend, David was the chief analytic officer at Press Ganey, where he was responsible for building a set of analytic products that allowed hospitals and provider groups to enhance patient experience, solidify their reimbursements, and identify areas for process improvement and revenue enhancements. David also previously served as SVP of consumer segmentation and engagement strategies at Health Dialog. He holds a BA in Business Administration and Sociology from Northern Michigan University and a MA/PhD in Sociology from the University of Delaware. He also served for four years in the United States Air Force.

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thinking inside the box with a provider decision quadrant: monitoring provider network sta...

As we’ve explored in earlier blog posts, the provider decision quadrant uses two dimensions—fraud likelihood score and 1...

thinking inside the box with a provider decision quadrant: identifying FWA and taking acti...

So far in our blog series on the provider decision quadrant, we’ve explained how this tool helps health plans fine-tune ...

thinking inside the box with a provider decision quadrant: identifying FWA and taking acti...

Recently on the Verscend blog, we introduced the concept of a provider decision quadrant to help health plans fine-tune ...

think inside the box on FWA: introducing the provider decision quadrant

Sophisticated data analytics can process billions of claim code line edits at a rapid pace, helping payers identify hund...

are you playing “whack-a-mole” with your performance improvement initiatives?

In the past, payers’ approach to data analytics was more tactical than strategic. Analytics were deployed in a siloed fa...

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